Shipping policy
Shipping Policy
Last updated: November 2025
Company: Jordan Moda LLC
Address: 6 College Park Dr,
Georgetown, DE 19947
United States
Email: info@jordanmoda.com
Phone: +1 312 688 1223
1. Shipping Countries
We currently ship exclusively within the United States.
At this time, we do not offer international shipping outside the U.S.
2. Shipping Costs
All orders are shipped free of charge.
There are no additional fees for packaging, handling, or payment processing.
3. Processing & Delivery Time
-
Orders placed by 3:00 PM (GMT-05:00 New York) are processed the same business day.
-
Orders placed after 3:00 PM are processed the next business day.
Processing time: 1–2 business days (Monday – Saturday)
Delivery time: 4–7 business days (Monday – Saturday)
No order processing or delivery takes place on Sundays or public holidays.
The delivery period begins once your order has been processed and handed over to the shipping carrier.
4. Shipping Carriers
We cooperate with reliable shipping partners.
The shipping carrier may vary depending on your delivery region within the United States.
5. Order & Shipping Confirmation
-
After placing your order, you will automatically receive an order confirmation email.
-
Once your order has shipped, you will receive a shipping confirmation email containing tracking information so you can monitor your delivery status.
6. Delayed Deliveries
If your order does not arrive within the stated timeframe, please first check your tracking information for updates.
If you are still unable to locate your order, please contact our customer service team at info@jordanmoda.com or +1 312 688 1223 for assistance.
7. Address Accuracy
Please ensure that your shipping address is entered correctly at checkout.
We cannot be held responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.
8. Undeliverable Packages
If a package is returned to us as undeliverable (for example, due to an incorrect address or failed delivery attempts), we will contact you to arrange reshipment or refund, minus any applicable return shipping costs.